Reference

What You Agree To When You Use cipiti88

These terms set out how your account works on cipiti88 — what we expect from you, what you can expect from us, and how deposits through DANA, OVO, and GoPay fit into that picture. Access is available where local law and eligible regions permit.

Account use rulesDANA, OVO, GoPay deposit termsEligibility by regionAccount suspension conditionsHow to raise a dispute
cipiti88 What You Agree To When You Use cipiti88
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on cipiti88 to raise a question about your account terms, wallet rules, or an active dispute. Our team picks up in queue order.
Email Support Send a detailed message to our support address for terms-related queries — account suspension, wallet mismatch, or a request to review a specific clause that affects your account.
Help Centre The Help Centre on cipiti88 lists our current policies, wallet deposit conditions for DANA, OVO, and GoPay, and the steps to follow if you believe a terms decision was applied incorrectly.
HOW WE HANDLE THIS

Account Security and Policy Transparency

We apply these terms consistently across every account, whether you are in Semarang or anywhere else in a supported region. Here is how we handle the areas that matter most to your account security and data.

Data Retention

We keep account and transaction data for as long as your account is active and for a period after closure, in line with applicable law. You can request a summary of what we hold.

Account Security

Your login is protected by password and OTP verification. We do not share your credentials or wallet details — DANA, OVO, GoPay — with third parties outside of processing your transactions.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Requesting Changes

To update personal details linked to your account or wallet, contact support via live chat or email. Wallet changes require a fresh verification step before any withdrawal is processed.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to your account, your wallet, and your rights as a cipiti88 account holder.

No. Your deposit wallet must be registered in your own name. We verify wallet ownership before processing withdrawals, and a mismatch may delay or block your request.

Holding multiple accounts breaches these terms. Both accounts may be suspended while we review, and any pending balances will be held until the review is complete.

We update this page before any change takes effect and note the date of the revision at the top. Continuing to use your account after a change means you accept the updated terms.

Contact us via live chat or email with your account ID and a clear description of the issue. We will review and respond; complex disputes may take longer to resolve fully.

Where technically possible, yes — OVO deposits route withdrawals back to OVO, GoPay to GoPay, and so on. We confirm the route when your withdrawal request is submitted.

Access and these terms apply only where local law permits. If access is restricted in your region, these terms do not authorise you to proceed. Check eligibility before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.